Job Title: Fire Investigator/Vendor Manager (Entry Level Position)
Job ID: 812857
Location: CT-Hartford
Available Openings: 1
SUMMARY:

Manage vendors who conduct in-depth fire investigations on all fires valued under $100,000 referred to the Fire Investigation Unit by the Claim Department. Will also investigate fires under 50K. To work in a nationwide and regional team relationship with executive/regional claim professionals on issues of origin and cause fire investigations, subrogation, arson motive, and opportunity investigations.

***Must be willing to relocate after a 12-18 month training assignment to a location that has been decided at the discretion of the company based on geographical need.

PRIMARY DUTIES AND RESPONSIBILITIES:
Primarily responsible to manage vendors who investigate all fire claims valued under $100,000 referred by the claim department to the Fire Investigation Unit. To conduct fire investigation on fires less than 50K

Evaluate and investigate fire origin and cause cases; direct/manage investigations with experts. Participate in and approve the hiring of experts. Testify as to findings in court as appropriate. Assist legal counsel for litigation management, including development of legal strategies and preparing experts to testify.

Establish and maintain an active listing of qualified and responsible independent fire investigators for use as the need arises. Review and evaluate the quality of all vendor investigations on a case by case basis.

Assist the local claim office in major fires and catastrophic losses.

Establish a working relationship with local claim representatives to investigate fire claims. Train one on one in fire related claims, including taking a claim rep or supervisor to loss site. Conduct F.I. training sessions.

Establish and maintain a liaison with Federal/State and local law enforcement organizations.

EDUCATION/COURSE OF STUDY:
Fire investigative expertise, experience and knowledge of investigative principals

Master’s degree in fire investigation

Achieve and maintain national fire investigation certifications per Travelers policy (CFEI or IAAI-CFI)

WORK EXPERIENCE:
Demonstrated knowledge of NFPA 921 Guidelines. Knowledge of rules of evidence, procedural law and other protocols and regulations governing this discipline.

Origin and Cause Physical Evidence Collection

Demonstrated ability to provide Court Testimony and work with experts and counsel. Knowledge of insurance workflow, terminology, claim process and major product lines or departments (e.g., PL, CL, Litigation)

Up to date knowledge and experience with the latest advances in technology and job-related software applications to aid investigations

Demonstrated willingness for continuing education to keep up to date knowledge of industry trends

For full job description and to apply online: [www.travelers.com]

Refer to Job ID: 812857