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Re: Sony Batterries-Personal Comments
Posted by: Chris Bloom, CJBFireConsultant (IP Logged)
Date: October 26, 2006 02:59PM

Hey Ted:

Sony is in the process right now of replacing and diagnosing my VAIO laptop with is less than 10 months old. Just recently, even though the VAIOs are not covered by the recall, the AC adpater and the battery were operating so hot I could barely touch them. To make things worse, I actually saw what I determined to be a whisp of smoke from the adapter, so I immediately unplugged my computer and took out the battery. I contacted Sony Warranty and told them what happened and my job title, and the manager immediately sent a box for the computer (and they require the AC adapter under the warranty repair) to be returned for their inspection.

I was also told by the manager that the actual problem they are having is internal to the computer with the electronics, which is causing the secondary overheat issues with the AC adapter and battery during the charge/discharge process. It is an interesting twist and something I would recommend anyone involved in potential litigation might want to research further.

I will keep you updated as things progress, and I am expecting to here back from them shortly.

Chris



Subject Views Written By Posted
  Time for a new topic- Sony Batterries 1654 Ted Pagels 10/24/2006 06:10PM
  Re: Time for a new topic- Sony Batterries 1136 ForensicEEnMD 10/25/2006 12:38PM
  Re: Time for a new topic- Sony Batterries 902 ForensicEEnMD 10/25/2006 12:45PM
  Re: Sony Batterries-Personal Comments 937 Chris Bloom, CJBFireConsultant 10/26/2006 02:59PM


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