Recall Date: October 30, 2014
Recall Number: 15–018

Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure

Recall Summary

Name of Product: Visonic Amber Pendants and Visonic Amber Kits

Hazard: An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected “low battery” warning period, from 30 days down to a nine day warning period.

Remedy: Replace

Consumer Contact: Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions & Products tab for more information about the recall.

Recall Details

Units: About 29,200

Description: This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.

Incidents/Injuries: None reported.

Remedy: Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.

Sold exclusively by: Leased by Life Alert Emergency Response to consumers who subscribed for alarm monitoring services from about May 2013 through July 2014. Retail price for the products are about $50 for the pendant, and between $220 and $240 for the kit.

Importer: Visonic Inc., of Westford, Mass.

Manufacturer: Visonic Ltd., of Tel Aviv, Israel

Manufactured in: Israel